Norton Review: Antivirus Software Review

By: Craig Chamberlin

Spotlight on Norton:

Symantec Corporation was once the largest name in antivirus protection. To this day, the company continues making Norton security, backup and antivirus software packages including Norton Security for One Device, Norton Security and Norton Security with Backup.

Symantec Corporation was founded in 1982 in Sunnyvale, California.  The company headquarters is now located in Mountain View, California.

  • Pros:  Easy to use, install and manage. Great price to its counterparts including licences for up to 10 devices. Top of the line parental controls (Norton Security with Backup only).
  • Cons: Average detection rates and protection. Average performance. 

 

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  • Features: Full Featured Protection 
  • Ease of Use: Easiest For Users 
  • Reliability: Average 
  • Value: Average
  • Money Back Guarantee: 60-Day 

Package Features and Highlights:

  • Norton Security for One Device - Includes full antivirus protection, firewall protection, online identity and financial protection, e-mail and spam blocking, password manager and PC optimisation tools for a single computer.
  • Norton Security - Includes full antivirus protection, firewall protection, online identity and financial protection, e-mail and spam blocking, password manager and PC optimisation tools for up to 5 computers or devices. 
  • Norton Security with Backup - Includes full antivirus protection, firewall protection, identity and financial protection, parental controls, e-mail and spam blocking, password manager, PC optimisation tools and 25 GB online backup storage for up to 10 computers or devices. 

Ease of Use:

Norton Security's antivirus software is definitely on par with Kaspersky and McAfee as one of the easiest antivirus software packages to use. At a glance, users can quickly determine the security and vulnerability of their machine. With just a few clicks, users can perform quick scans, full scans, backups or performance optimisations of their system.  

Norton Antivirus has a very quick installation that walks users through all of the software features as it installs. Fast installation and a smaller application size, however, do not offset the average performance and detection rates that of Norton Security compared to their competitors.

Norton Security's dashboard also allows users to easily run antivirus scans, updates, identity theft settings, online backups, and PC tune ups. The dashboard is clean, easy to read and intuitive. 

Parental Controls are quite possibly the best feature of Norton Security with Backup. Users can be configured from a website dashboard with various restrictions and those restrictions are automatically enforced on all of the user's devices. It also has integrated reporting for giving valuable feedback to parents taking an active interest in protecting their children. Parents can then create new restrictions based upon their child's usage behaviours.

Dashboard of the Norton Security and Backup Software package.

Reliability:

When compared, most antivirus packages need to hold their own in two primary areas of antivirus protection: virus detection through traditional virus scanning and real time protection as files are saved to the system. 

There are many unknowns when it comes to the true reliability of Norton Security software package. One of the bigger red flags of their products is Symantec's refusal to participate in many prominent 3rd party testing processes such as AV-Comparatives.org.

With the limited data available I was able to determine that Norton Security for One Device, Norton Security and Norton Security with Backup have average detection rates for both traditional and real time protection.

It's also important to note Norton Security uses more resources than other antivirus products.  This means users will experience more system slowdown due to installed protection utilities. 

Norton Customer Support:

Like their competitors, Symantec Corporation provides customers with many support options for Norton Security. The website includes knowledgebase articles and frequently asked questions. Depending on their comfort level, Norton Security users can use Symantec's online chat system, e-mail system or even purchase various support packages. 

Dashboard of the Norton Security and Backup Software package while running a system scan.

Value for Money:

Between all three products, Symantec offers average protection at very reasonable prices. Symantec's products are an excellent choice for users interested in an easy to use software package with average detection rates and extremely powerful parental control features.

One great value added of Norton Security is the 60-day money back guarantee. If users are not completely satisfied with their product then they can get their money back, no questions asked. 

In addition to the 60 day money back guarantee Symantec also offers a Norton Virus Protection Promise. If a Norton security expert is unable to remove a virus using a specific product you will get 100% of your money back.

Bottom Line:

Easy to use protection with great parental controls. Depending on the package, Norton Security includes full antivirus protection, firewall protection, identity and financial protection, parental controls, e-mail and spam blocking, password manager, PC optimisation tools and 25 GB online backup storage for up to 10 computers or devices.

When it comes to virus protection, while the Norton Security's detection rates may leave something to be desired, the solid parental controls and Norton's ease of use make it a great choice for users looking for average virus detection coupled with top of the line parental controls for their family.

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  About Craig Chamberlin  

  Craig the Tech Teacher is your source for common sense
  advice for the tech in your life.

  For over 10 years I've worked with technology, so let me work with  
  you.

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Last Updated: November 8, 2015

 

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